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Being distinctive in a very competitive landscape, under commercial pressure and facing an environment that can change very rapidly, the management of the cost base can always make a firm very distinctive. Of course, optimising the cost base cannot be detrimental to the control effectiveness and quality of the service rendered.In the same extent, it is essential to envisage the optimisation of the cost base while preserving the agility of the firm to react to bad conditions and circumstances.

Manage the cost base

Control

Technology

Operational intelligence

Information

Architecture

Process review

Project management

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Keep control

Giving assurance has a cost. It is unrealistic to control any process or activity without assessing the risk related.  In this context, it is essential to obtain an holistic view on the risks to which the firm is exposed, hence to determine the risk appetite and finally to adapt and tailor the control environment to the needs. It concerns the processes as well as the design of the different lines of defenses. How efficient is your operating model, it is about giving you assurance.

TWO TOPICAL QUESTIONS